When we need to obtain information from you, we will always request it voluntarily and explicitly. The data collected through the website’s data collection forms or other channels will be incorporated into the processing systems of D.L.S Multiservices.

This entity will handle the data confidentially and exclusively for the purpose of providing the requested services, with all legal and security guarantees established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

Who is responsible for processing your data?

• Responsible party: DIONISIO LOPEZ SANTACREU

• Tax ID (CIF): 53218923M

• Address: Patricio Ferrándiz 11, 2nd Floor, Door 5, Denia, Alicante, Spain

• Email: dlsjardineria@gmail.com

For what purpose do we process your personal data?

At D.L.S Multiservices, we process the information provided by interested parties in a fair, lawful, and transparent manner, complying with EU Regulation 2016/679 of 27 April and Spanish Law 3/2018 on Data Protection and Guarantee of Digital Rights.

If you are a CLIENT / PATIENT or USER:

We process the following categories of personal data:

• Identifying data (name, surname, ID…)

• Contact data (email, WhatsApp…)

• Banking data (account number, card details…)

• Economic data if financing is requested (salary, documentation regarding financial solvency…)

• Medical history data (health, images…)

• Other data provided voluntarily in forms or communications

We process your data to:

• Manage requested services, information, and/or products

• Carry out treatments and medical follow-ups

• Send communications of interest (if consent is provided)

• Comply with applicable legal obligations

If you are an EMPLOYEE or JOB APPLICANT:

We process the following categories of personal data:

• Identifying data (name, surname, ID…)

• CV data (education, work experience, hobbies…)

• Contact data (email, WhatsApp…)

• Banking data (account number, account holder, SEPA mandate)

• Images

• Other data voluntarily provided in forms or communications

We process your data to:

• Manage rights and obligations related to the employment relationship

• Candidate selection

• Use, reproduction, or publication of image, name, and voice (if consent is provided)

• Comply with legal obligations for companies

If you are a SUPPLIER:

We process the following categories of personal data:

• Identifying data (name, surname, ID…)

• Contact data (email, WhatsApp…)

• Banking data (account number, invoicing…)

• Other data voluntarily provided in forms or communications

We process your data to:

• Administrative, accounting, and tax management

• Monitoring and controlling the commercial relationship

• Comply with legal obligations for companies

Are you obliged to provide personal data?

D.L.S Multiservices will only request data strictly necessary to fulfill the purpose for which they are collected. Failure to provide the data may prevent us from providing the requested service.

How long will we keep your data?

Personal data provided during the relationship with D.L.S Multiservices will be kept for a maximum period of 5 years from the last confirmation of interest or as required by law, in which case they will be blocked and deleted when no longer necessary.

Legal basis for data processing

In compliance with Article 6.1 of EU Regulation 2016/679, the legal basis for processing your data is:

• Consent given by the data subject for one or more specific purposes, and/or

• Processing is necessary to comply with a legal obligation applicable to the data controller, and/or

• Processing is necessary to pursue legitimate interests by the data controller or a third party, provided that these interests do not override the rights and freedoms of the data subject, particularly if the subject is a child.

Who will your data be shared with?

Data processed by D.L.S Multiservices may be shared with third parties when legally required.

Additionally, D.L.S Multiservices works with service providers that require data sharing in different business areas (administration, accounting, tax, marketing, labor). The relationship with these companies is regulated under Article 28 of EU Regulation 2016/679 (GDPR). Data accessed by these companies is only used for necessary business purposes and is not retained for other purposes.

Your rights regarding your data

You have the right to obtain confirmation whether D.L.S Multiservices is processing your personal data.

You can:

• Access your personal data

• Request correction of inaccurate data

• Request deletion when data is no longer necessary for the purposes collected

• Request limitation of processing in certain circumstances

• Object to processing

• Request data portability

• Contact our Data Protection Officer (DPO)

• File a complaint with the supervisory authority (www.aepd.es) if you believe your rights have been violated

Requests can be submitted in writing to the responsible entity’s address or via the provided email, attaching a copy of your ID, free of charge, at any time.

D.L.S Multiservices adopts the security levels required by GDPR and applicable data protection laws. These security measures are mandatory for entities accessing our information under contractual or service agreements.

However, we do not assume responsibility for damages caused by third-party alterations to users’ systems, electronic documents, or files.

Cookies

Cookies may be used while providing services on the website. Cookies are small files stored on your device. You can configure your browser to block or notify you of cookie creation. Review our cookie policy for more information.

External links:
If you leave our website via external links, D.L.S Multiservices is not responsible for the privacy policies or cookies of those websites.

Email communications:
We only send emails you have requested. If you no longer wish to receive them, an opt-out option is provided in accordance with Title III, Article 22 of Law 34/2002.